CendaƱa-Neri Credit and Collection Services Inc.
Privacy Notice
At CendaƱa-Neri Credit and Collection Services Inc., we are committed to protecting the privacy and security of your personal information in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA). This Privacy Notice outlines our practices concerning the collection, use, disclosure, and retention of your personal data when you interact with our services. We encourage you to read this notice carefully to understand how we handle your information.
1. Information We Collect
We may collect the following types of personal information:
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Contact Information: This includes your name, address, email address, and phone number.
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Financial Information: In the course of our services, we may collect information related to your financial history and creditworthiness.
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Identification Information: To verify your identity, we may collect government-issued identification details such as a driver's license or social security number.
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Payment Information: If applicable, we may collect payment details to process payments or transactions.
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Communication Records: We may store records of communications between you and our representatives for quality assurance and compliance purposes.
2. How We Use Your Information
We use your personal information for the following purposes:
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To provide our credit and collection services.
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To verify your identity and ensure compliance with legal and regulatory requirements.
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To communicate with you, respond to your inquiries, and provide information about our services.
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To process payments and transactions, if applicable.
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To improve our services and enhance customer experience.
3. Sharing Your Information
We may share your personal information under the following circumstances:
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With our affiliates and partners to provide and improve our services.
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With regulatory authorities, as required by law or to comply with legal obligations.
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With third-party service providers who help us perform certain functions (e.g., data hosting, analytics).
4. Your Privacy Choices
You have the right to:
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Access and review your personal information.
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Correct any inaccuracies in your personal data.
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Withdraw your consent for specific uses of your information.
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Request the deletion of your personal data, subject to legal requirements.
5. Security
We take reasonable measures to safeguard your personal information. This includes physical, electronic, and procedural safeguards to protect against unauthorized access and disclosure.
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6. Disposal
Physical records shall be disposed of through shredding, while digital files shall be anonymized. In all instances, our manner of disposal shall ensure that the personal information shall no longer be retrieved, processed, or accessed by unauthorized persons.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, and as required by applicable laws and regulations.
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8. Updates to this Privacy Notice
We may update this Privacy Notice to reflect changes in our practices or for legal and regulatory reasons. We will post the updated notice on our website, and any material changes will be communicated to you.
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9. Contact Us
If you have any questions, concerns, or requests regarding your personal information, or if you wish to exercise your privacy rights, please contact us at:
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(02) 7368-6530 loc. 43 / 09175879696
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Thank you for choosing CendaƱa-Neri Credit and Collection Services Inc. We are committed to maintaining the highest standards of privacy and data protection.